Marylou Novak, CUA

I live at the intersection of UX research and content strategy. With a decade of experience in qualitative user research and an extensive background in communications strategy and execution, I bring my curiosity and empathy to every project. Also, snacks. More about me...

Selected Projects

NUPortal Redesign

Usability testing, interviews, and survey for internal business portal redesign

NUsites Redesign

Usability testing and interviews for updated content and templates

Administrative Systems Consolidation

Card sorting, survey, and information architecture for new site